Refund and Returns Policy

At www.hungamaprice.com, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a flexible return and refund policy.

1. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The item must be unused, in the same condition that you received it, and in its original packaging.
  • You must initiate the return within two days from the date of delivery.
  • Certain types of products may not be eligible for return, such as:
    • Perishable goods (e.g., food, flowers)
    • Custom-made or personalized items
    • Intimate or sanitary goods (e.g., undergarments, swimwear)
    • Gift cards
    • Downloadable software products
    • Health and personal care items

2. How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer support team at [Insert Contact Email] or call [Insert Phone Number] to request a return authorization.
  2. Return Shipping: We will provide instructions for shipping the product back. Please ensure the product is securely packaged. Return shipping costs are:
    • If the item is defective or incorrect: We will cover the cost of return shipping.
    • For other returns (e.g., change of mind): You will be responsible for paying for the return shipping.
  3. Return Confirmation: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your return.

3. Refunds

Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method within 7-10 business days. You will receive an email confirmation once the refund has been processed.

Please note:

  • Shipping costs are non-refundable, except for returns due to defective or incorrect products.
  • No Refunds will be granted for:
    • Items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
    • Returns initiated after the specified return window.

4. Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item for the same product, please contact us at [email protected] to arrange the exchange.

5. Non-Returnable Items

Certain items cannot be returned, including:

  • Perishable goods (e.g., food, flowers)
  • Personalized or custom-made items
  • Downloadable products (e.g., e-books, software)

6. Late or Missing Refunds

If you haven’t received a refund yet:

  1. Check your bank account or payment method.
  2. Contact your credit card company, as it may take some time before your refund is officially posted.
  3. Contact your bank. There is often a processing time before refunds are posted.

If you’ve done all of this and still haven’t received your refund, please contact us at [Insert Contact Email].

7. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable unless they are defective or damaged.

8. Contact Us

If you have any questions regarding returns, refunds, or exchanges, feel free to reach out to us:

Email: [email protected]
Phone: +91 9977 940 940